Contact Us

10 Email Retargeting Best Practices You Need to Know

Published: April 21, 2025
10 Email Retargeting Best Practices You Need to Know

Email retargeting is a powerful way to bring people back to your business. It’s all about reaching out to folks who’ve already shown interest in what you do. When done right, it can turn one-time visitors into repeat customers. At Reacheffect, we believe in making this process simple and effective. That’s why we’ve put together these 10 email retargeting best practices. They’re straightforward, practical, and designed to help your emails shine. Let’s explore how you can use these tips to boost your campaigns and grow your audience.

1. Divide Your Audience into Segments

One of the top email retargeting best practices is splitting your audience into groups. Everyone who visits your site has different interests. Some might abandon their shopping carts, while others just browse a product page or skim your homepage. Sending the same email to all of them won’t work. Instead, create segments based on their actions.

For example, send a gentle reminder to cart abandoners about what they left behind. Offer a welcome note or discount to homepage visitors. With Reacheffect, you can easily track these behaviors and set up segments that make your emails hit the mark. Relevant messages get better responses, and that’s what segmentation is all about.

2. Write Emails That Feel Warm and Useful

Your emails should sound like they’re coming from a friend, not a salesperson. People don’t want to feel pressured. Focus on being helpful instead. If someone was eyeing a pair of headphones, you could write, “Still thinking about those headphones? They’d be great for your next playlist. Take 15% off if you grab them today!”

Try adding a little extra value too. Maybe include a tip, like how to pick the best headphones for travel. This keeps your email engaging and shows you care about more than just a sale. A warm, useful tone builds trust, and trust is key to winning people over.

3. Craft Subject Lines That Pop

The subject line is your email’s first impression. Make it short, clear, and tied to what the person did on your site. For someone who left items in their cart, try “Your cart’s ready when you are!” For a product browser, “More goodies like the ones you loved” could work.

Steer clear of overused words like “free” that might send your email to spam. Instead, spark curiosity or a sense of urgency. Something like “Last day to snag your favorites” can encourage opens. Play around with a few options and see what clicks with your audience. A great subject line is a small step with a big payoff.

4. Let Automation Do the Heavy Lifting

Automation is a game-changer for email retargeting best practices. It sends your emails at just the right moment without you having to watch the clock. Set up triggers based on what people do, like a follow-up email an hour after someone ditches their cart. Timing matters, and automation nails it.

You can also create email sequences. Think of a three-part welcome series for new subscribers or a thank-you note for buyers. With Reacheffect, setting this up is a breeze. Automation keeps your campaigns consistent and frees you up for other tasks. It’s like having a reliable teammate.

5. Add a Bold Call to Action

Every email needs a clear next step. Tell your readers what to do, whether it’s “Shop Now,” “Explore More,” or “Get Your Deal.” Make it stand out with a button or bold text so it’s impossible to miss.

Keep it simple. For someone who browsed your site, “See What’s New” could bring them back. For cart abandoners, “Finish Your Order” does the trick. A strong call to action guides people without confusion. It’s a small detail that makes your emails more effective.

6. Make It Personal

Personalization is one of those email retargeting best practices that really connects with people. Use their name if you’ve got it, and link the email to what they did. “Hi Alex, we saw you checking out our hiking gear—here’s more to explore” feels thoughtful.

You can go further too. If they bought something before, mention it. “Loved your last jacket? These boots would pair perfectly.” Reacheffect helps you track these details so your emails feel custom-made. Personal touches show you’re paying attention, and that matters.

7. Find the Right Email Rhythm

Sending too many emails can annoy people. Too few, and they might forget you. Aim for a balance that keeps you in mind without overwhelming them. One or two emails a week is a good starting point, depending on what they’ve done.

For instance, a single nudge might work for cart abandoners. A weekly update could suit subscribers. Watch your open rates to see if you’re hitting the sweet spot. If engagement drops, ease up a bit. Finding the right rhythm keeps your audience happy and engaged.

8. Design for Mobile Users

Most folks read emails on their phones these days. Your emails need to look great on small screens. Use a clean layout with text that’s easy to read and buttons that are simple to tap. Avoid clutter or slow-loading images.

Test your emails on different devices to be sure they work. A mobile-friendly design means your message gets through, no matter how someone’s reading it. It’s an easy fix that can lift your results more than you’d think.

9. Check Your Results and Adjust

Email retargeting best practices don’t stop after you hit send. You need to see how your emails are doing. Look at things like how many people open them, click links, or buy something. These numbers show you what’s working.

If not many people open your emails, tweak your subject lines. If clicks are low, change up your content or call to action. Reacheffect gives you clear data to make smart updates. Keep refining, and your campaigns will get stronger over time.

10. Stick to the Rules

There are guidelines for email marketing, and following them keeps everything smooth. Always ask permission before emailing someone. Add an unsubscribe link that’s easy to find. This respects your audience and keeps you on the right side of the law.

Be upfront about why they’re getting your email. A line like “You’re on this list because you visited our site” builds transparency. Playing by the rules ensures your email retargeting best practices stay effective and trustworthy.

Why These Tips Work

These email retargeting best practices help you reach people in a way that feels natural. Segmenting your list and personalizing your messages make your emails relevant. A friendly tone and clear calls to action make them enjoyable. Automation and tracking let you improve without stress. Together, they build a bridge from visitor to customer.

With Reacheffect, you’ve got the tools to make it happen. Set up campaigns, watch the results, and grow your business. It’s a simple approach that delivers real impact. Want more ideas? Check out our last article on email retargeting best practices for even deeper insights.

Abby is an esteemed writer for ReachEffect with deep expertise in digital advertising technologies. As Digital Marketing Manager, she helped brands grow and develop through effective digital advertising campaigns. Abby writes to help blog readers stay up-to-date on the latest trends and advances in advertising technology.

Abby Zechariah

Writer for ReachEffect

Recommended Topic

FAQ

Frequently Asked Questions

What are some key email retargeting best practices to start with?

Some key practices include segmenting your audience, keeping emails friendly, automating your sends, personalizing content, and tracking how things go. These steps make your emails more targeted and successful.

How often should I send retargeting emails to my audience?

Try sending one or two emails a week, based on what people do on your site. For cart abandoners, one reminder might be enough. For subscribers, a weekly email works well. Adjust if you notice people stop opening them.

How can I improve my retargeting emails over time?

Use catchy subject lines, add personal details, include a clear call to action, and make sure they look good on phones. Check your results with Reacheffect and tweak what’s not working.